Whats New in Project Management

Project management is involved in most consulting assignments, so what does a thought leader in this area think of the current state of project management, its future, and its impact on consulting? Milton D. ('Mickey') Rosenau founded Rosenau Consulting Company in 1978 following a 21-year career with industrial and consumer products companies. He is the author of dozens of publications and nine books, including Successful Project Management:

Knowledge Management and Stories

Knowledge Management (KM) is how organizations make best use of their intellectual assets. Using their technology, processes and people they dredge for knowledge (sometimes very subjective, tacit and hard to articulate) and spread insights and experience to where it counts and can be applied to improve performance. For example, customer-facing employees can access expert systems containing technical solutions, or they can look up a base of non-technical knowledge in order to answer the customer immediately - without having to escalate the interaction to a higher, more knowledgeable authority.