What We Can and Cannot Do for Our Clients

Recently, a prospective client asked how we would make sure that changes called for by the installation of a new enterprisewide system were implemented. The word “sure” made me uneasy. If I have no control over all the input, how can I have control over the output? I didn’t hire the prospect’s employees, select their technology, or determine the rules by which they must operate. And I have no control over the myriad unanticipated events that can change circumstances overnight.

Early childhood experience – the foundation of sustainable wealth creation

I looked around the room. nearly every head was nodding in agreement.The audience was a meeting of the Council of the South african Institution of Civil engineering to whom I was delivering a presentation titled, “South Africa – Engineering to Thrive”.

Black Swan

Future scenario construction is an example of creative systems thinking wherein various mental models are shared, and a number of probable future frameworks are created. Consideration of these probable futures allows companies to anticipate changes, be more prepared and be less vulnerable to unfolding events. Both rational and imaginative forces are at play in their construction. The idea is that enough scenarios are written “to condition managers to see past many of their blind spots”